FAQ

How can I communicate with the writer?

To ensure the writers can focus on writing rather than customer service, you will be assigned a project manager who is also a writer. He or she will work with you directly to help clarify any questions or concerns to communicate with the writer. You can communicate by email, phone, text, and instant messenger.

Which payment methods are accepted in the Online Shop?

We accept PayPal — all major credit cards. You do not need a PayPal account. If you prefer to pay through some other means, just let us know. We’re flexible.

How long will delivery take?

See the specific service descriptions for the delivery time of each type of writing.

What exactly happens after ordering?

If you hadn’t already submitted your specific order information via the preliminary contact form and we need additional details, we will request that information. Depending on the type of service you ordered, we will share our progress or milestones prior to the completed project. This will assure you that we’re making progress and that we are meeting your needs.

Do you provide ghostwriting services?

If you need your project to be ghostwritten, just let us know beforehand and we can make such an agreement.